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How zero77 Protects Your Privacy

When you open an account with zero77, your personal information—from your login credentials to your DANA, OVO, GoPay and QRIS payment details—is encrypted and stored securely on our…

End-to-end encryption on all transactionsDANA, OVO, GoPay and QRIS details kept privateNo data sharing for promotional use
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zero77 How zero77 Protects Your Privacy
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How to Contact Us About Your Privacy

If you have questions about how we handle your data, want to request access to your account information, or need to report a privacy concern, our support team is available around the…

Live Chat Open your account and click Support in the lobby. Our team responds in real time during your session, or we'll follow up via email within 24 hours.
Email Send your privacy request to [email protected] with your account username and the details of your concern. We reply within one business day.
Account Settings Log in to zero77, go to My Account > Privacy & Data, and request a copy of your personal information, update your details, or review your activity log.
DATA & ACCOUNT SECURITY

Inside Our Privacy Safeguards

We use industry-standard encryption (TLS 1.2 and above) to shield your login, payment and account data from unauthorized access.

Encrypted Transactions

All deposits, withdrawals and account changes are transmitted over encrypted channels. DANA, OVO, GoPay and QRIS payments are routed through secured payment gateways operated by licensed providers.

Identity Verification

We verify your identity when you register and when you request a withdrawal. Your account is tied to your registered phone number and email; we confirm both before approving payout requests.

Session Security

Your browser session expires after 30 minutes of inactivity. Log back in to resume play. Never share your login or one-time verification code with anyone, including zero77 staff.

Data Retention

We keep your account records, transaction history and gameplay logs where local law permits us to do so—typically up to seven years after your account closes—for fraud detection and regulatory compliance.

Cookie and Device Tracking

We use cookies to store your session and game preferences. You can clear cookies in your browser settings anytime. We also track your device type and IP to prevent account takeover and detect suspicious logins.

Privacy Request Rights

You can request a full copy of your personal data, ask us to correct inaccurate information, or request deletion where local law permits. Contact support with your username and we'll process your request within 14 days.

Privacy and Data Protection FAQs

Players often ask how their information stays private, whether zero77 shares data with others, and what rights they have over their account. Below are the answers to the questions we hear most about privacy and security on zero77.

No. We do not sell, rent or trade your name, email, phone number, payment details or gameplay history to marketers, data brokers or any third party for advertising. We use your data only to run your account, process your DANA, OVO, GoPay and QRIS transactions, and comply with law.

We retain your account records, deposits, withdrawals and gameplay logs where local law permits us to do so—typically up to seven years after closure—for fraud prevention, tax compliance and dispute resolution. You can request deletion of certain data by contacting support.

Your payment details are not stored in plain text. When you link a payment method, we create a secure token that represents your account without exposing your full payment number. Deposits and withdrawals are processed through encrypted, PCI-compliant payment gateways.

Yes. Log into your account, navigate to My Account > Privacy & Data, and request a copy of your information. You'll receive a file containing your registration details, transaction history, login records and any other data we hold. This typically takes 5–7 business days.

We detect suspicious logins based on unusual device or location activity. If we spot a login attempt from an unrecognized device, we'll send you a verification code via SMS or email. You must enter this code to confirm access. Change your password immediately if you suspect compromise.

We use cookies to remember your login session, game preferences and device ID to prevent fraud. You can clear cookies in your browser settings or disable them, but some features—like staying logged in—may not work. We also use cookies to track your IP and device type for security purposes.

Go to My Account > Profile Settings to edit your name, email or phone number. If you need to change your registered bank account for DANA, OVO, GoPay or QRIS withdrawals, contact support with your username and new payment details. We'll verify the change before it takes effect.

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